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There are a number of custom responses available that allow you to configure how the AI responds under specific circumstances. This helps ensure accuracy, effectiveness, and alignment.
You can adjust these settings from the Reponses tab under Integraton settings.
Greeting Response
When the user says “Hi”, “Hello” or a similar non-question greeting, you can use this option to configure how the AI responds.
This is automatically appended to greetings and off-topic responses.
Off-Topic Response
This response is given when the user asks a question that isn’t related to the documentation, or is rude or hostile.
SwiftQuery is trained only to answer from the context supplied to it- i.e. the documentation present in your domain.
If it is unable to answer the question being asked, or it is unsure, this response is given. This helps ensure the AI does not give inaccurate or misleading answers.